Product Manager – Web & eCommerce

This is a 1-year Product Manager contract position to cover maternity leave.

Who we are

The Workshop is a tech company that develops incredible software for the online gaming industry. Living by the motto “Fearlessly Forward,” innovation is at the centre of everything we do, whether it’s our games, new products and technologies. We understand that great ideas come from great people, and great people thrive when they’re trusted to challenge, change, improve, and perfect our products and processes. Our strength lies in the diversity of our skills, and that comes from the diversity of our people. The Workshop is committed to being a diverse and inclusive workplace where we learn from each other, trust each other, and value collaboration. We welcome candidates of all genders, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, nationality, belief (or lack thereof,) and programming language preference. As an equal opportunity employer, we offer a pleasant, supportive place to work – whoever you are. It’s a place where you can try new ideas, take risks, and move Fearlessly Forward.

What you'll do

As the Product Manager of E-commerce tools, you will manage a small but effective team that is responsible for the overall quality and performance of your suite of products. You will be responsible for forming strategies to contribute to and execute the product roadmap to ensure that the overall performance of the product is balanced and aligned to the strategic priorities.

You will work with leadership to constantly assess the organization’s overall E-commerce capability and propose strategies to increase capabilities where necessary (requirements, market research, customer service, product design, and development).

You will be accountable for the execution of the roadmap for the global suite of E-commerce products including ‘shopping cart’ and back-end portal for payment transaction management, external tools, and integrations. This extends from ensuring the quality of existing products to finding and integrating new products for the company or when fiscally more beneficial building them in-house. You will build and enhance products from existing ideas, and help to develop new ideas based on your industry experience and your contact with internal stakeholders and their business requirements. You will stay abreast of changing market conditions, competitors, and new technologies.

You will work closely across all aspects of Product Development (Product, Engineering, and Design) to ensure that requirements are prioritized in line with overall business value. Coordinating across multiple teams and ensuring clear communication to stakeholders of upcoming releases and leading the change management activities to ensure that operational staff is aware and changes are made with minimal impact on operational performance.

• Manage the overall execution of the roadmap for the group of Products defined under E-commerce solutions across different regions
• Provide standards and processes to ensure consistency of E-commerce across the global organisation
• Produce proposals and supporting business cases to justify the ongoing investments in E-commerce applications and tools
• Lead a team of business analysts ensuring that the team are aligned across the E-commerce vision and strategic priorities
• Work with stakeholders you will ensure that E-commerce systems and technology support their business strategies with supporting KPIs and performance targets
• Manage strategic third-party relationships with suppliers where necessary
• Work with partners in Business Intelligence and Product Development to create efficiencies
• Identify and specify market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers
• This position requires International travel

What you'll bring

• Passion about E-commerce and about delivering the best possible Player Experience
• Expert knowledge of E-commerce strategies, programs and systems
• Proven experience in E-commerce management in a high-transaction based environment
• Proven experience in successfully managing and leading E-commerce based projects and programs on a global basis
• Highly organised – proven ability to proactively manage time effectively when handling multiple simultaneous projects
• Proven experience of working effectively with globally distributed teams and stakeholders
• Personable character and an exceptional communicator – ability to communicate at the highest level both written and verbal
• Extensive years of product management and product development experience relevant to responsibilities in this role

What's in it for you

• A generous relocation package
• Medical insurance for you and your family
• Learning and growth opportunities at The Workshop
• A free private bus between the office and Malaga city centre
• Free English or Spanish language classes
• Inclusive culture and fun socials – from weekly drinks to big seasonal events. We’ve even got a football team.
• Six weeks’ paid leave for each four years of service
• An in-office massage service
• Soft drinks and fresh fruit
• A games room
• Regular Hackathons and Designathons 

Sound good? Then we’d love to hear from you…