Business Analyst

We are looking for committed professionals to work in different areas such as domain management, service delivery, and product development
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Who we are 

The Workshop is a tech company that develops intuitive software for the online gaming industry. Our motto is to move “Fearlessly Forward” together. Cooperative innovation is at the center of everything we do – from our games, new products and technologies, to how we collaborate and share inspiration with one another.

We understand that great ideas come from great people, and great people thrive when they’re trusted to challenge, change, improve, and perfect our products and processes. Our forte lies in the diversity of our skills – and that comes from the diversity of our people.

We are committed to being a diverse and inclusive workplace, where we all learn together, trust each other, and value collaboration. We welcome candidates of all genders, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, nationality, belief (or lack thereof), and programming language preference. As an equal opportunity employer, we offer a friendly, supportive working environment for all. It’s a place where you can try new ideas, take risks, and enjoy the support to move Fearlessly Forward.

Your mission 

In the IT Services Group at The Workshop, we are looking for several Business Analysts who will be critical to a wide range of IT services projects by capturing, elaborating, and documenting business requirements and analyzing, improving, and creating new processes to drive efficient and effective delivery

By working closely with project stakeholders - from clients and business sponsors to product owners and end users – she/he will be pivotal not only in the success of key projects, but also in improving the way those projects are delivered.  

The ideal business analyst will have excellent interpersonal skills, structured, organized, oriented to objectives, and be able to work with autonomy and propose solutions to the problems. 


What you’ll do:

  • Collecting, writing, refining, validating and prioritising Business and Technical requirements.
  • Interact with Business stakeholders to understand needs and expectations regarding domain management activities, such as registration, hosting, certificates management, and DNS settings
  • Compose and implement User Stories.
  • Generating Standard Operational Procedures.
  • Assist and collaborate with Project Managers.
  • Analyze and manage requirements changes and keep stakeholders informed.
  • Interaction with Customers and management of their expectations.
  • Reviewing the quality of the deliverables from a business point of view.
  • Define as-is and to-be systems and processes, and identify risks and opportunities.
  • Maintain a technical understanding of the solution being delivered, and facilitate technical discussions with subject matter experts.

What you’ll bring:

  • Experience writing/documenting user requirements/stories/use cases from analysing business needs and user needs.
  •  Experience coordinating analysis work using various documentation techniques to produce detailed specifications.
  • Familiar with Agile methodologies.
  • Experience in systems and/or process analysis.
  • General IT technical knowledge and a willingness to learn.
  • IT work experience or studies related to this field

Nice to have: 

  • Experience with the Atlassian suite – Jira, Confluence
  • Solid knowledge of the Internet protocol suite (DNS, IP, etc.).
  • Expertise in at least one of these areas: domain management (registration, billing), web hosting, certificates management, DNS management.
  • Proven track in Technical Business Analysis.

What's in it for you

  • Inspiring and fulfilling work at an innovative and values-driven company creating cutting-edge tech
  • Attractive salary and customisable benefits package
  • Flexible working hours and ways of working
  • Contemporary and accessible office environments with a range of workplace perks
  • Six weeks’ paid leave for every four years of service
  • Relocation package for you and your family including soft-landing package services to help you settle in (applicable in Spain, if you are moving from a different city/country)
  • Being part of a team with a forward-looking, international mindset and agile working practices
  • A friendly, inclusive and multicultural environment (we are made up of over 35 nationalities, speaking almost 30 languages)
  • Wellbeing programmes, learning and personal growth opportunities
  • A range of employee events throughout the year, including team building activities, Learning Labs, Hackathons and Designathons
  • Opportunities to shape the tech community within and outside of the company, through mentoring and knowledge-sharing

Additional information

  • Remote status

    Flexible remote

We usually respond within three days

Or, know someone who would be a perfect fit? Let them know!


Calle Severo Ochoa, 16
29590 Málaga Directions View page

Our culture

We’re lucky enough to have a home in two of Europe’s best tech cities – London and Malaga – and are proud of our diversity. Our Inventors represent over 40 different nationalities and almost 30 languages.

Already working at The Workshop?

Let’s recruit together and find your next colleague.


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