Systems Engineer

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Who we are

The Workshop is a tech company that develops intuitive software for the online gaming industry. Our motto is to move “Fearlessly Forward” together. Cooperative innovation is at the center of everything we do – from our games, new products and technologies, to how we collaborate and share inspiration with one another.

We understand that great ideas come from great people, and great people thrive when they’re trusted to challenge, change, improve, and perfect our products and processes. Our forte lies in the diversity of our skills – and that comes from the diversity of our people.

We are committed to being a diverse and inclusive workplace, where we all learn together, trust each other, and value collaboration. We welcome candidates of all genders, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, nationality, belief (or lack thereof), and programming language preference. As an equal opportunity employer, we offer a friendly, supportive working environment for all. It’s a place where you can try new ideas, take risks, and enjoy the support to move Fearlessly Forward.

Your mission

The Systems Engineer will be part of a team that supports and maintains our 24x7 mission-critical Corporate Applications.

The responsibilities include implementation of new applications, configuration, upgrades and maintenance, optimization, as well as tier 3 support. In addition to this, you will also be a key contact for stakeholders and assist with the team’s technology direction.

You will work with some of the brightest IT professionals in the industry using only the latest and best in class tools and platforms. With peers and clients locally and around the world, you will support leading-edge infrastructures and services for 1000+ users, focused on ensuring high availability and performance.

What you'll do

  • Act as an advisor for the team on projects, working with appropriate stakeholders capturing requirements, offering assistance, and providing recommendations and solutions where required.
  • Play a key role in the design, implementation, and support of all Enterprise Application managed technology solutions.
  • Assist with defining team standards and best practice processes.
  • Responsible for the application's support and escalation with 3rd party vendors including root cause analysis and communication with relevant support teams.
  • Responsible for implementation of applications improvements, updates and patching during quiet times.
  • Write documentation to describe applications installation, operating procedures, and applications objectives.
  • Work with the team to plan and deliver project tasks following an Agile methodology.
  • Participating in an on-call support rotation to provide technical support.
  • Drive the standardization of applications maintenance applying automation when possible as part of a continuous improvement process.

What you'll bring

The ideal Systems Engineer will possess some or all of the following attributes

  • Minimum of 3 years experience in systems administration, supporting Linux/Unix and Windows environments
  • Knowledge with the following monitoring tools: Icinga, Prometheus, Grafana, ElasticAPM
  • Capacity to automate processes with one or more of the following scripting languages: Python, Puppet, Ansible or PowerShell
  • Experience in integration of services in a multi-platform environment
  • Exceptional troubleshooting skills, with the ability to research and solve technically challenging problems involving integrated systems.
  • Demonstrated ability to manage multiple tasks and competing priorities in a fast-paced environment
  • Ability to analyze, diagnose, suggest and implement process changes.
  • Excellent written and oral communications skills in English. Experience managing end customers will be an asset.
  • Experience with Agile methodology
  • Self-motivated personality with the ability to work independently
  • Good English level (spoken and written).

Nice to have:

  • Experience with some of the following systems would be an asset: OpenStack, VMWare, Google cloud, Kubernetes, Docker
  • Ideally experience with automation languages such as Puppet, Ansible or PowerShell
  • A solid understanding of networking protocols, TCP/IP, DNS, DHCP, WINS, etc
  • Experience managing end customers will be an asset.

What's in it for you

  • Inspiring and fulfilling work at an innovative and values-driven company creating cutting-edge tech
  • Attractive salary and customisable benefits package
  • Flexible working hours and ways of working
  • Contemporary and accessible office environments with a range of workplace perks
  • Six weeks’ paid leave for every four years of service
  • Relocation package for you and your family including soft-landing package services to help you settle in (applicable in Spain, if you are moving from a different city/country)
  • Being part of a team with a forward-looking, international mindset and agile working practices
  • A friendly, inclusive and multicultural environment (we are made up of over 35 nationalities, speaking almost 30 languages)
  • Wellbeing programmes, learning and personal growth opportunities
  • A range of employee events throughout the year, including team building activities, Learning Labs, Hackathons and Designathons
  • Opportunities to shape the tech community within and outside of the company, through mentoring and knowledge-sharing

Additional information

  • Remote status

    Flexible remote

We usually respond within three days

Or, know someone who would be a perfect fit? Let them know!

Málaga

Calle Severo Ochoa, 16
29590 Málaga Directions View page

Our culture

We’re lucky enough to have a home in two of Europe’s best tech cities – London and Malaga – and are proud of our diversity. Our Inventors represent over 40 different nationalities and almost 30 languages.


Already working at The Workshop?

Let’s recruit together and find your next colleague.

email
@theworkshop.com
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