Data Analytics Team Lead

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Who we are

The Workshop is a tech company that develops intuitive software for the online gaming industry. Our motto is to move “Fearlessly Forward” together. Cooperative innovation is at the center of everything we do – from our games, new products and technologies, to how we collaborate and share inspiration with one another.

What we believe

We understand that great ideas come from great people, and great people thrive when they’re trusted to challenge, change, improve, and perfect our products and processes. Our forte lies in the diversity of our skills – and that comes from the diversity of our people.

Our commitment to you

The Workshop is committed to being a diverse and inclusive workplace, where we all learn together, trust each other, and value collaboration. We welcome candidates of all genders, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, nationality, belief (or lack thereof), and programming language preference. As an equal opportunity employer, we offer a friendly, supportive working environment for all. It’s a place where you can try new ideas, take risks, and enjoy the support to move Fearlessly Forward.

Your Mission 

As an Analytics Lead, you will be responsible for all insight and analysis into the performance of our Casino product suite. You will lead a growing team of Casino product and commercial analysts and take responsibility for all their deliverables. You will combine your domain knowledge and experience of quantitative and statistical methods to ensure that our overall product and business strategies are firmly data driven and that our Casino leadership have everything they need to operate and improve their product offerings.

You will be a key part of our Product Analytics team, who are responsible for driving insight into the performance of our digital gaming products. Their analytics drives all of TWS’s decision-making, informs product & feature strategies, and delivers detailed critiques of product feature performance. You will be a key member of this team, owning major deliverables and working directly with our senior leadership every day.

Working with other business units and stakeholders across the business, you will combine data sources to provide a comprehensive overview of all product performance including financial data, customer behavior and web data. This position requires limited International travel.

What you'll do

  • You will be the primary relationship owner for the Product & Engineering leadership across Casino & Poker
  • Take primary responsibility for the end-to-end delivery of all Casino Analytics. This will include coordinating a team of analysts as well as delivering your own insights & visualizations. You will provide your own critique on product performance, and provide thoughtful recommendations on options to improve the product suite
  • Work with our Casino leadership to understand their major business problems, and help resolve them using data & analytics. You will own key analytics deliverables, significant analytics projects and take on the full analytics requirements of an entire business area
  • Define and measure business success, quality metrics, standards and reporting. You will use analytics best practices to review business performance and provide concrete recommendations on product features, new game launches, and market trends
  • Structure, analyze and report on performance from data extraction (SQL), to statistical analysis (R or Python) to visualization (Tableau)
  • As part of the Analytics team, develop and implement best practice methodologies for the quantitative analysis & visualization of data
  • Proactively structure analyses from hypothesis development to data modelling, supporting key product decisions and helping to inform the product roadmap
  • Work with Product Development to define and measure the key user behavior within digital products, identify key data points and how they relate to broader product strategy

What's in it for you

  • Inspiring and fulfilling work at an innovative and values-driven company creating cutting-edge tech
  • Attractive salary and customisable benefits package
  • Flexible working hours and ways of working
  • Contemporary and accessible office environments with a range of workplace perks
  • Six weeks’ paid leave for every four years of service
  • Relocation package for you and your family including soft-landing package services to help you settle in (applicable in Spain, if you are moving from a different city/country)
  • Being part of a team with a forward-looking, international mindset and agile working practices
  • A friendly, inclusive and multicultural environment (we are made up of over 35 nationalities, speaking almost 30 languages)
  • Wellbeing programmes, learning and personal growth opportunities
  • A range of employee events throughout the year, including team building activities, Learning Labs, Hackathons and Designathons
  • Opportunities to shape the tech community within and outside of the company, through mentoring and knowledge-sharing

What you'll bring 

• Professional experience of either online or land-based casinos
• Be a driven learner, capable of identifying your own areas of self-development and then leveraging the team’s expertise to build your analytical knowledge and skills
• Be a patient & capable teacher & leader, able to use coaching and mentoring skills to support ongoing development of team members
• Able to effectively plan and deliver complex projects and significant outcomes for senior clients
• Have proven experience of understanding and solving complex business problems
• Be an experienced communicator, able to communicate complex technical concepts to a non-technical audience
• Experience in Business Intelligence, reporting & visualization tools (i.e. Tableau)
• SQL, relational database knowledge
• Data manipulation and analysis skills
• Experience with Python

Nice to have:

  • Experience in multi-channel analytics, including web analytics

Additional information

  • Remote status

    Hybrid remote

We usually respond within three days

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Our culture

We’re lucky enough to have a home in two of Europe’s best tech cities – London and Malaga – and are proud of our diversity. Our Inventors represent over 40 different nationalities and almost 30 languages.

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