Applications Engineer - Blockchain
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Who we are
We are Inventors of gaming platform, betting, fintech and software solutions. Across the globe, our cross-functional teams create online gaming platform as well as sports and fintech betting solutions that reach hundreds of thousands of users daily guided by our motto “Fearlessly Forward” together.
Join our Blockchain team!
The Workshop is a tech company that develops intuitive software for the online gaming industry. Our motto is to move “Fearlessly Forward” together. Cooperative innovation is at the center of everything we do – from our games, new products and technologies, to how we collaborate and share inspiration with one another.
Our blockchain team is dedicated to the conception, design and implementation of a best-in-class software platform providing our users with the ability to work seamlessly within this new and highly technical space. We are currently seeking new colleagues across a variety of roles who are passionate about bringing this world-changing technology into mainstream use via the development of high-quality tools and services aimed at the wider commercial market.
Previous blockchain experience, while desirable, is not required and so this is an excellent opportunity for anybody who has an interest in growing their skills and experience in this novel and fast-moving field.
Your mission
We are looking for a Applications Engineer to support the day to day Enterprise tooling needs of our employees. This role requires a technically proficient individual with a deep understanding of both Jira and Confluence and the ability to implement processes and governance across various tools such as Google Workspace, Slack, Miro and Notion. As part of this, you will be responsible to providing a level of IT service delivery that meets our agreed internal company SLAs.
You will also assist with the planning and migration to a suite of new enterprise tooling applications and services, which will be using a combination of both on-premise and cloud based solutions.
What you'll do
- Maintain and optimise our Jira Cloud instance, whilst developing and implementing new projects, workflows, configurations and automations as needed.
- Assist with the migration to a suite of new enterprise tooling applications and services, which will be using a combination of both on-premise and cloud based solutions.
- Implement and manage processes and governance in a wide variety of Enterprise tooling including but not limited to: Jira, Confluence, Google Workspace, Slack, Miro and Notion.
- Assist with the implementation the short-term and long-term company Enterprise tooling strategy and roadmap, aligned with the company's goals and priorities
- Respond to any Enterprise tooling related issues that may arise and work with external service providers and vendors where required, ensuring that SLAs are being met
- Creating documentation and providing training for all company employees on Jira and other Enterprise tools
- Work closely with security teams to establish and enforce security standards, policies and procedures, and ensure compliance with relevant regulations and industry best practices.
- Ensure that all Enterprise tools are integrated effectively together to assist in establishing a strong tooling ecosystem.
- Provide timely and consistent support, acknowledging and recording all issues and requests.
- Manage Enterprise tooling inventory and purchasing requests.
- Identify opportunities to streamline and automate business processes using the available tools.
- Communicate effectively with senior stakeholders, customers and delivery teams on Enterprise tooling related matters
What you'll bring
- Bachelors degree in Computer Network, Systems Administration or related degree
- Minimum 2 – 3 years of experience as a Jira system administrator or Applications Engineer with exposure to Jira system administration.
- Knowledge of managing users in Active Directory / LDAP and/or other SSO tools.
- Knowledge of IT and networking security principles, frameworks, standards and best practices.
- Knowledge of basic software engineering concepts, including databases, APIs, and system integration.
- Experience in providing training to technical and non-technical staff on the usage of Enterprise tooling.
- Ability to meet project deadlines and work well under pressure as part of a team environment and independently.
- Full English professional proficiency, with excellent verbal and written communication skills with high interpersonal skills and customer orientation.
- Ability to work on a rota basis and outside of normal business hours when needed, including international travel to office locations within the UK and Europe
What's in it for you (Spain)
- Private life and health insurance for you and your family.
- Four weeks per year to work from anywhere for eligible employees.
- Gym reimbursement.
- Company bus lines for convenient transportation applicable for employees Malaga based.
- Relocation package for you and your family including soft-landing package services to help you settle in (applicable for relocation to Malaga, if you are moving from a different city/country)
- Learning Pocket for personal development.
- A hybrid working model with flexible hours.
- 3 volunteering paid days each year.
- Generous referral programme.
- Workplace perks such as gaming room with darts, pool, ping pong table , foosball, consoles and much more! We also enjoy massages and a kitchen stocked with coffee, fruits, nuts and ice cream.
What's in it for you (London)
- Private life and health insurance.
- Pension plan.
- Four weeks per year to work from anywhere for eligible employees.
- Gym reimbursement.
- 25 days of annual leave plus weekday bank holidays,.
- Learning Pocket for personal development.
- A hybrid working model with flexible hours.
- 3 volunteering paid days each year.
- Generous referral programme.
Excited about this opportunity? Scroll down to learn more about The Workshop
Our Beliefs and Commitment to You! We value creativity and innovation from our diverse team. The Workshop welcomes candidates of all genders, orientations, disabilities, races, ages, nationalities, and beliefs. Great ideas come from great people who thrive on being empowered to improve our products and processes!
Our DNA We live by the motto "Experience First" for our customers, players, and employees. With 550 employees from 40 nationalities speaking nearly 30 languages, our offices in Málaga, Madrid, Auckland, and London focus on collaboration, knowledge-sharing, and well-being initiatives.
Our Culture: At The Workshop, we foster an inclusive and multicultural environment where diversity is celebrated. As an Inventor, you will thrive in an environment led by:
- Global Innovation: Join a dynamic company pioneering cutting-edge technology worldwide with an environment that encourages new ideas and continuous growth.
- Personal Growth: Explore new opportunities through internal mobility programs.
- Well-being Support: Benefit from initiatives promoting work-life balance and personal development.
- Community Impact: Influence the tech community inside and outside of The Workshop and mentor others as we shape the future together.
Life at The Workshop
We’re lucky enough to have a home in some of the world’s best tech hubs – Málaga, London, Reading and Auckland. Our Inventors represent 40 different nationalities and speak almost 30 languages. Check out our current vacancies above, but don’t worry if there’s nothing available – we’d love to hear from you anyway.
Applications Engineer - Blockchain
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